30 Day Money Back Guarantee
-
Why You Should Get a Plan
People rely daily on their electronic devices to work properly
When breakdowns happen, life comes to a halt and inconvenience sets in. Did you know that repairing a tablet can cost 50%-100% of the cost of a new tablet?*
*Source: CostHelper Electronics
-
What's Covered
- Flat screen televisions
- LCD televisions
- Plasma televisions
- LED televisions
- Laptops
- Desktops
- Monitors
- Keyboards (wired or wireless)
- Computer mice (wired or wireless)
- Tablets
-
Benefits
- $3,000 annual benefit amount
- Personal Computers: Multiple- service calls ($1,500 per call)
- Tablet Computers: Multiple- service calls ($1,000 per call)
- Flat Screen Televisions: Multiple- service calls ($1,500 per call)
- 30-day wait applies
- 90 day guarantee on all covered repairs
- $50 service call fee
-
Overview
People need their electronic devices working properly to stay connected and keep their daily lives running smoothly. When a TV, computer, laptop or table breaks down, life can become inconvenient very quickly.
By selecting an affordable Electronics Protection Essential plan from HomeServe for just $12.99 a month, you can help protect your wallet from the costs associated with broken consumer electronics, up to the benefit amount.
Homeownership is easy until things break. That’s why having a home repair plan from HomeServe is your best defense. The local, licensed contractors from HomeServe's network will work to fix your repair, guarantee their work for a full year, and help to free you from the worry and inconvenience that comes with dealing with emergency home repairs. While HomeServe is not a licensed contractor, the repairs will be conducted by our network of trusted, licensed and reliable local contractors.
Important coverage information
Benefit Details: Coverage provides, up to the benefit limit, to repair or replace your Device(s), for which you have sole responsibility, that has failed due to: (a) normal wear and tear; (b) defects in materials or workmanship; (c) power surges to your Device(s) connected to a UL-approved surge protector; and (d) accidental damage from handling of personal computers and tablet computers. If your Device is deemed beyond repair, we will replace the Device with one of similar functionality that may be the same or different brand, model or color. Reimbursement for repair of broken tablet computer screens is also included. There is a 90-day guarantee on covered repairs. There is a $50 fee to make a Service Call whether the Device is covered or not.
Not covered: Losses caused by accident to flat screen TV; losses caused by theft, abuse, negligence, natural disaster, malwares, external factors (e.g., rust), or improper removal/installation of parts/peripheral devices; pre-existing conditions known at enrollment; Devices used solely for commercial purposes; accessories or peripheral devices; replaceable parts or connected items (e.g., batteries); or any loss or corruption of data and restoration of software and operating systems. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is but there is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period. We will determine if we perform the work at your home; you take your Device to and collect it from an authorized service center; or we provide you with instructions to ship the Device to an authorized depot. You release all property rights in any Devices replaced under this plan and agree to send them upon request.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 45 Glover Ave, 6th Floor, Norwalk, CT 06850, is an independent company separate from your local utility or community and offers this optional service plan as an authorized representative of the contract provider, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604. This is a service contract, with repairs performed by licensed contractors.
Tech Protection Essential for only $12.99/mo.